Gallup survey results reinforce a key point of my recent story about the distracting acoustical problems of open offices: In the workplace, privacy matters.
Gallup’s 2017 State of the American Workplace (full report is here) finds that while an estimated 70 percent of U.S. offices use open floor plans to encourage collaboration, “people still want a personal space at work,” according to Annamarie Mann, who is Gallup’s employee engagement and well-being practice manager.
Her sensible recommendations are summarized on Gallup’s site in an article titled “How to Make an Open Office Floor Plan Work.”
Mann’s suggestions include:
- “Allow every employee to have a home base, even in a flexible, collaborative office.”
- “Provide a variety of types of spaces—big group tables, booths, comfy chairs, soundproof areas, large and small meeting rooms— that allow employees the freedom to choose how they work best.”
- “Start a conversation about how your organization understands collaboration in relation to productivity.”
Analyzing the responses to Gallup’s surveys, Mann finds a link between office environment and employee engagement. The research found “employees who have a personal work space are 1.4 times more likely to be engaged at work” than other workers, Mann notes. (Gallup found only 52 percent of responding workers have a work space with a door they can close.)
And “employees who have the ability to move to different areas at work are 1.3 times more likely to be engaged than other employees,” she writes. (Gallup found 74 percent of respondents said they have that freedom.)