In case you needed further evidence of workplace bullying’s toxic and far-reaching effects …
In a new study, a University of North Texas professor finds that an office bully’s boorishness not only distresses the employee on the receiving end of such behavior, but is harmful to those who witness it as well.
Michele Medina, an adjunct professor in the department of management at UNT’s College of Business, studied how exposure to an in-office bully influences interpersonal attitudes, including employees’ expectations for how colleagues should treat one another. Medina also analyzed how individuals react internally to seeing a co-worker targeted by an office tormenter, and how witnesses’ empathy affects these factors.
“When people react to events emotionally, it has a direct influence on their attitude or how they behave,” says Medina, in a UNT statement. “And that can spill over into work.”
For the study, Medina enlisted 300 participants to serve as bystanders to office bullying. These observers watched a faux employee training video that showed either an actor berating a co-worker or a benign exchange between colleagues.
Their reactions “say a lot,” notes Medina.
For example, witnesses who observed peer-on-peer bullying report believing that they might become a target for bad treatment at work. Study participants also said they would often be inclined to disassociate from the bully, while those with higher levels of empathy would be more likely to relate to co-workers who had been bullied. In addition, witnesses of the same gender as victims of bullying behavior said they are less likely to identify with the perpetrator.
These conclusions do say a lot. And little of it bodes well for workplaces where bullies are present—and going unchecked.
“There’s a price to pay,” says Medina. “Kids who are bullies tend to grow up to be adults who are bullies. It doesn’t necessarily go away. Understanding how bullying affects everyone at work, and which employees are most likely to be affected, allows companies and organizations to address all aspects of workplace bullying properly.”